URL slug：refund-policy
Last updated: June 2026
Returns
You have 30 calendar days from the date of delivery to return an item.
Conditions for Returns
- Items must be unused, in original packaging, and in the same condition as received
- Proof of purchase (order confirmation email) is required
- Items damaged by misuse or normal wear and tear are not eligible
How to Return
- Contact us at [your email] with your order number and reason for return
- We will provide a return shipping address and instructions
- Pack the item securely and send it to the provided address
- You are responsible for return shipping costs unless the item is faulty or incorrect
Refunds
- Once we receive and inspect your return, we will notify you of the approval or rejection
- If approved, the refund will be processed to your original payment method within 7 business days
Exchanges
We only replace items if they are defective or damaged. Contact us at [your email] for exchange requests.
Cancellation Rights (UK Consumer Contracts Regulations 2013)
You have the right to cancel your order within 14 days of receiving the goods without giving a reason.
Contact
Email: info@fusaatou.com